FAQ

Frequently Asked Questions (FAQ)

1. What types of products do you offer?
At CUPS BAZAAR, we offer a wide range of drinkware, including coffee mugs, travel tumblers, wine glasses, and more. Our collections feature various designs to suit different tastes and occasions.

2. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

4. Do you offer international shipping?
Yes, we ship internationally to select countries. Shipping rates and delivery times will be calculated at checkout based on your location.

5. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Delivery times vary based on your location and the shipping method selected. Domestic orders usually arrive within 3-7 business days.

6. Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.

7. What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please visit our Returns & Exchanges page for more details.

8. How can I contact customer service?
If you have any questions or need assistance, please reach out to our customer service team. Use the contact form on our website.

9. Do you offer bulk or custom orders?
Yes, we do! For bulk purchases or custom designs, please contact us for more information and special pricing.

10. Are your products dishwasher and microwave safe?
Many of our products are dishwasher and microwave safe, but we recommend checking the specific care instructions provided with each item for best results.

11. Do you offer gift wrapping or gift cards?
Yes, we offer gift wrapping services for a small fee and digital gift cards that can be purchased on our website.

12. How can I stay updated on new products and promotions?
Sign up for our newsletter and follow us on social media to stay informed about our latest products, special offers, and exclusive promotions.